Contact us
Last updated: 25 July 2026
Reach aigifted.store by email at support@aigifted.store. Support runs 08:00–24:00 UTC+1, seven days a week and we aim to answer within two hours during those hours, always within one working day. Email is our only support channel — we would rather run one channel properly than three badly.
Best for order problems — replying to your delivery email keeps the order history attached. Ask before you pay if you are unsure; we would rather answer ten questions than issue one refund.
What to include so we can fix it fast
- Your order number, in the form AIG-2026-00042.
- The exact error message you saw, copied rather than described.
- Which provider checkout you were on when it failed.
- A screenshot if the error is visual.
What we will never ask you for
Your account password, an email verification code, a login link, or remote access to your device. Nobody from aigifted.store will ever request any of these. If a message claiming to be from us asks, it is not from us.